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FAQs

answering all your questions in one place 

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about our garments & accessories

Are your garments and accessories handmade?
Yes. Every garment and knit accessory is hand-knitted in small batches, making each piece one of a kind.

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Will my piece look exactly like the photos?
Due to the handmade nature and use of mixed yarns, slight variations in texture and shape are natural and part of the design.

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How should I care for my knitwear?
We recommend gentle hand washing in cold water and laying flat to dry to maintain the shape and texture of your piece.

about our creation process

How are your pieces made?
Each piece is designed and hand-knitted, machine knitted or hand crocheted from start to finish using an experimental, slow fashion approach that values craftsmanship and intention.

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Do you follow trends?
Our designs are led by creativity rather than trends. We focus on texture, form, and individuality over seasonal cycle.

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about our shipping

Where do you ship from?
All orders are shipped from our studio location.

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How long does shipping take?
Processing times vary depending on whether the item is made-to-order or ready-to-ship. Estimated delivery times will be provided at checkout.

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Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times are calculated at checkout.

about our returns

Do you accept returns?
Due to the handmade and small-batch nature of our products, we do not accept returns unless the item arrives damaged or faulty.

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What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the issue, and we’ll work with you to resolve it.

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